Getting passengers back on-board: RTC Quebec’s road to recovery
For the latest instalment of Intelligent Transport’s exclusive COVID-19 recovery series, Valérie Racine, Director of Network Development, Customer Experience and Communications at RTC Quebec, shares the difficulties that the authority had faced amidst the COVID-19 pandemic and how deploying innovative solutions – such as mobile ticketing, new fare passes, shared micro-mobility and on-demand services – helped to increase the city’s public transit ridership.
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