Fire Island Ferries and Uber team up to simplify ticket buying process
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Posted: 26 May 2021 | Intelligent Transport | No comments yet
Ridesharing giant Uber has partnered up with New York’s Fire Island Ferries to enable passengers to buy ferry tickets within the Uber app.
Fire Island Ferries links New York City with the popular summer getaway
Uber and Fire Island Ferries have announced a partnership that will enable ferry riders in New York to purchase tickets ahead of time directly through the Uber app. Prior to this partnership, riders would either need to line up and purchase tickets in person, or download Fire Island Ferries’ mobile ticketing app. Both Uber and Fire Island Ferries say the partnership allows for more convenient and safer ticket purchasing when reserving Ferry trips. This scheme will run throughout the summer season.
Starting today, users can open the Uber app, go to your menu, and select FI Ferry Tickets. Then choose the right ticket (either ferry or water taxi). The ferry takes riders between Bay Shore (Long Island) and several Fire Island communities, including Kismet, Saltaire and Fair Harbor.
“Our goal at the Fire Island Ferries has always been to provide safe and efficient transportation to and from Fire Island. The new Uber integration will allow us to offer our customers more options to safely and easily purchase tickets without the need for waiting on long lines or handling cash,” said Anthony Bonventre, IT Director for Fire Island Ferries.
“With summer upon us and people looking to hit the beach, we are excited to launch this new partnership with Fire Island Ferries. Instead of waiting on a crowded line, Fire Island go-ers can now seamlessly and safely purchase ferry tickets directly into the Uber app,” said David Reich, Uber’s Head of Transit.
“As a New York company, we are excited to be working with Uber and Fire Island Ferries to bring the same safe and convenient multi-modal mobile experience we have delivered with Uber in Denver, Las Vegas and Ohio to Fire Island Ferry riders,” said Brian Zanghi, CEO of Masabi, which is also involved in running the new scheme.
“We have worked with Fire Island since 2017 when we launched the Fire Island mTickets app and are delighted to be helping to make taking a trip to Fire Island as easy as getting an Uber across town.”
Related topics
Passenger Accessibility, Passenger Experience, Public Transport, Ticketing & Payments, Transport Governance & Policy
Related modes
Ferry
Related organisations
Fire Island Ferries, Masabi, Uber
Related people
Anthony Bonventre, Brian Zanghi, David Reich