IndyGo launches affordable on-demand shared transit pilot

Credit: Indianapolis Public Transportation Corporation

The Indianapolis Public Transportation Corporation (IndyGo) has announced the launch of IndyGo Connect, a new on-demand transit service pilot project that will expand access to equitable, convenient mobility in southeast Indianapolis.

As part of the pilot, riders can book a shared ride for only $1.75 per trip or less through the mobile app, or by calling customer service – offering customers the flexibility of a private car with the affordability and sustainability of public transit.

IndyGo Connect, which launched on 11 May 2022, uses software to make it more convenient for residents, workers and visitors in the city’s southeast region to connect with the city’s existing public transit system to travel directly to essential and leisure destinations. Popular points of interest within the service zone include the University of Indianapolis, Fountain Square Red Line stations, shopping areas, healthcare facilities and more.

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In order to provide quick and efficient trips, multiple passengers heading in the same direction are matched together into a single vehicle in real-time by Via’s software – directing riders to a nearby ‘virtual bus stop’ for pick up and drop off. The service also includes wheelchair-accessible vehicles for those who request them.

“IndyGo is excited to add this service to its growing list of initiatives geared toward helping Indianapolis’ most vulnerable population,” said IndyGo President and CEO Inez Evans. “With the launch of this new, micro-transit programme, IndyGo continues to fill the existing transportation gaps and show how it prioritises the needs of all Indianapolis residents.”

IndyGo Connect provides service Monday to Saturday from 06:00 to 21:00, and on Sunday from 07:00 to 21:00. Customers over 65 and under 18 can also benefit from reduced fares with a K-12 or IndyGo Half Fare ID.