Cardiff Bus launches Tap On-Tap Off payment scheme

Credit: Cardiff Bus

Cardiff Bus has announced that it is launching a Tap On-Tap Off payment scheme from 23 October 2022, as part of its efforts to make buying adult single and day tickets easier and more convenient for its customers.

In order to make payments using the new contactless system, customers need to tap on by placing their contactless bank card or enabled device onto the ticket machine reader when boarding the bus and tap off on the designated card reader when leaving. The smart system will then work out the best ticket option based on customer journeys, so that they will not get charged more than the price of a day ticket.

The Tap On-Tap Off option is currently only available for adult single or day tickets across all Cardiff Bus services. Other tickets such as its weekly, 4 weekly and annual tickets remain the best value for money for those travelling often. 

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Fares are calculated based on how many journeys customers make and where they travel on that day. Tapping on and off for one journey will amount to a single adult fare for that trip, while making multiple journeys throughout the day will amount to the fare being capped at the price of an adult day ticket.

The fare will be based on the fare zones that customers travel within, for example, if customers tap on and tap off within the Cardiff fare zone, then they will be charged a maximum of £4 per day. If customers forget to tap out, they will be charged £2 or £2.80, if travelling on routes 7, 30, 92, 92B, 93, 94, 95, 96, 96A.

When taping on, customers will be charged a 10p holding fee, but will be charged the entire fare a day or two after the journey has been made, after the correct fare has been worked out. The 10p holding fee will be incorporated into the fare.